{"id":329,"date":"2014-12-23T17:44:37","date_gmt":"2014-12-23T17:44:37","guid":{"rendered":"https:\/\/tbnlp.org\/?p=329"},"modified":"2021-06-22T09:55:45","modified_gmt":"2021-06-22T09:55:45","slug":"challenges-and-suggestions-for-evaluating-training-effectiveness-in-training-organizations","status":"publish","type":"post","link":"https:\/\/tbnlp.org\/challenges-and-suggestions-for-evaluating-training-effectiveness-in-training-organizations\/","title":{"rendered":"\ufe5d\u6587\u7ae0\ufe5e\u8a13\u7df4\u6a5f\u69cb\u7248\u8a13\u7df4\u6210\u6548\u8a55\u4f30\u4e4b\u6311\u6230\u8207\u5efa\u8b70"},"content":{"rendered":"

\u8a13\u7df4\u6a5f\u69cb\u7248\u8a13\u7df4\u6210\u6548\u8a55\u4f30\u4e4b\u6311\u6230\u8207\u5efa\u8b70<\/span><\/p>\n

\u6797\u5b50\u5091<\/span><\/p>\n

TTQS\u8a55\u6838\u59d4\u54e1<\/span><\/p>\n

\u793e\u5718\u6cd5\u4eba\u53f0\u7063\u795e\u7d93\u8a9e\u8a00\u7a0b\u5f0f\u5b78\u5b78\u6703 \u5e38\u52d9\u7406\u4e8b<\/span><\/p>\n

\u4e00\u3001\u524d\u8a00\uff1a<\/span><\/p>\n

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\u4e8c\u3001\u8a13\u7df4\u7e3e\u6548\u4e4b\u5b9a\u7fa9<\/span><\/p>\n

\u7d44\u7e54\u63a8\u52d5\u4efb\u4f55\u6d3b\u52d5\u90fd\u5fc5\u9808\u8a2d\u5b9a\u660e\u78ba\u7684\u76ee\u7684\u8207\u76ee\u6a19\uff0c\u540c\u6642\u80fd\u5920\u8207\u7d44\u7e54\u4e2d\u9577\u671f\u767c\u5c55\u543b\u5408\uff0c\u70ba\u63d0\u9ad8\u7d44\u7e54\u71df\u904b\u4e4b\u7e3e\u6548\uff0c\u904b\u7528\u6559\u80b2\u8a13\u7df4\u4fc3\u9032\u4eba\u54e1\u5b78\u7fd2\u8207\u6210\u9577\u662f\u91cd\u8981\u7684\u4e00\u7a2e\u65b9\u6cd5\uff0c\u8a13\u7df4\u7684\u6295\u5165\u6703\u6210\u70ba\u8a13\u7df4\u7684\u7522\u51fa\uff0c\u8a13\u7df4\u6210\u6548\u7684\u826f\u7ab3\uff0c\u5fc5\u9808\u5c0d\u8a13\u7df4\u7e3e\u6548\u9032\u884c\u8a55\u6838\u4f86\u77ad\u89e3\uff0c\u9019\u662f\u4f01\u696d\u4e8b\u696d\u8207\u8a13\u7df4\u6a5f\u69cb\u91cd\u8996\u7684\u4e00\u74b0\uff0c\u9078\u64c7\u8a55\u6838\u4e4b\u6e96\u64da\u662f\u8a55\u9451\u8a13\u7df4\u6210\u6548\u7684\u57fa\u672c\u6c7a\u7b56\u3002Kalpana\u53caBhuvaneswari\uff082011\uff09\u8868\u793a\uff0c\u8a55\u6838\u662f\u5b8c\u6210\u8a13\u7df4\u6d3b\u52d5\u5f8c\u8861\u91cf\u7e3e\u6548\u4e4b\u6709\u6548\u6027\uff0c\u6536\u96c6\u6709\u7528\u7684\u8cc7\u8a0a\u4f5c\u70ba\u672a\u4f86\u8fa6\u7406\u8a13\u7df4\u4e4b\u6539\u5584\u4f9d\u64da\u8207\u56de\u994b\uff0c\u8a55\u6838\u7684\u76ee\u7684\u662f\u78ba\u4fdd\u53d7\u8a13\u8005\u7372\u5f97\u9069\u7576\u7684\u8a13\u7df4\u54c1\u8cea\uff0c\u54c1\u8cea\u6307\u7684\u662f\u54e1\u5de5\u5728\u8a13\u7df4\u5f8c\u53ef\u9632\u6b62\u7522\u51fa\u7684\u7522\u54c1\u6216\u670d\u52d9\u932f\u8aa4\u767c\u751f\uff0c\u8a55\u6838\u662f\u5075\u6e2c\u53ca\u5c0e\u6b63\u932f\u8aa4\u767c\u751f\u3002Alvarez,Salas,&Grofano\uff082004\uff09\u6307\u51fa\uff0c\u5c0d\u65bc\u8a13\u7df4\u6709\u6548\u6027\uff0c\u5fc5\u9808\u8003\u91cf\u5230\u53d7\u8a13\u4eba\u54e1\u7684\u614b\u5ea6\u3001\u5b78\u7fd2\u8a8d\u77e5\u3001\u5b78\u54e1\u672c\u8eab\u7684\u7d93\u9a57\u7d2f\u7a4d\u3001\u5b78\u7fd2\u6e96\u5247\u8207\u8a13\u7df4\u5f8c\u7684\u5e72\u64fe\u7b49\u56e0\u7d20\uff0c\u82e5\u662f\u6709\u6548\u8655\u7406\u5b78\u54e1\u53cd\u61c9\u56de\u994b\u548c\u5b78\u7fd2\u52d5\u6a5f\u7684\u6a5f\u5236\uff0c\u5c07\u6709\u52a9\u65bc\u63d0\u5347\u8a13\u7df4\u7684\u6709\u6548\u6027\u3002Kearns\uff082005\uff09\u8868\u793a\uff0c\u8a13\u7df4\u5fc5\u9808\u8207\u7d44\u7e54\u9700\u6c42\u76f8\u543b\u5408\uff0c\u56e0\u6b64\u5fc5\u9808\u5c0d\u8a13\u7df4\u9032\u884c\u8a55\u6838\uff0c\u5176\u7d50\u679c\u4e0d\u50c5\u63a2\u8a0e\u8a13\u7df4\u4e4b\u7d50\u679c\uff0c\u66f4\u9700\u8981\u8a08\u7b97\u5176\u8ca1\u52d9\u6548\u76ca\uff0c\u4e14\u61c9\u5f37\u8abf\u8a13\u7df4\u80fd\u70ba\u7d44\u7e54\u5e36\u4f86\u4e4b\u8ca1\u52d9\u5831\u916c\uff0c\u5373\u662f\u8a13\u7df4\u6295\u8cc7\u5831\u916c\u7387ROI\uff08Return On Investment\uff09\uff0c\u4ed6\u4e3b\u5f35\u8a13\u7df4\u8a55\u4f30\u8981\u805a\u7126\u5728\u8a13\u7df4\u5f8c\u7684\u9644\u52a0\u50f9\u503c\u7522\u51fa\uff0c\u8a13\u7df4\u8981\u80fd\u8207\u7d44\u7e54\u7d93\u71df\u7b56\u7565\u7dca\u5bc6\u9023\u7d50\uff0c\u4ea6\u7a31\u70ba\u7b56\u7565\u5b78\u7fd2\u3002\u8a13\u7df4\u8a55\u4f30\u6a21\u578b\uff0c\u8a31\u591a\u5b78\u8005\u63d0\u51fa\u4e0d\u540c\u7684\u89c0\u9ede\uff0cDeSimone\u3001Werner\u53caHarris\uff081998\uff09\u4f9d\u64da\u4e0d\u540c\u6642\u9593\u7684\u767c\u5c55\uff0c\u4f9d\u767c\u5c55\u9806\u5e8f\u4f5c\u6574\u7406\uff0c\u5176\u5167\u5bb9\u5982\u88682-1\u3002<\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n
\u5b78\u8005\uff08\u5e74\u4ee3\uff09<\/td>\n\u6a21\u578b\u540d\u7a31<\/td>\n\u8a13\u7df4\u8a55\u6838\u5167\u5bb9<\/td>\n<\/tr>\n
Kirpatrick\uff081959\uff09<\/td>\n\u56db\u5c64\u6b21\u6a21\u578b<\/td>\n\u53cd\u61c9\uff08reaction\uff09\u3001\u5b78\u7fd2\uff08learning\uff09\u3001\u884c\u70ba\uff08behavior\uff09\u3001\u7d50\u679c\uff08result\uff09\u3002<\/td>\n<\/tr>\n
Stufflebeam et al. (1965)<\/td>\nCIPP<\/td>\n\u80cc\u666f\uff08context\uff09\u3001\u8f38\u5165\uff08input\uff09\u3001\u904e\u7a0b\uff08process\uff09\u3001\u7522\u51fa\uff08product\uff09\u3002<\/td>\n<\/tr>\n
Warr et al. (1970)<\/td>\nBrinkerhoff\u6a21\u578b<\/td>\n\u8a2d\u5b9a\u76ee\u6a19\u3001\u65b9\u6848\u8a2d\u8a08\u3001\u65b9\u6848\u5be6\u65bd\u3001\u7acb\u5373\u7684\u7d50\u679c\u3001\u7d50\u679c\u7684\u61c9\u7528\u3001\u885d\u64ca\u548c\u50f9\u503c\u3002<\/td>\n<\/tr>\n
Bushnell(1990)<\/td>\nIPO \u6a21\u578b<\/td>\n\u8f38\u5165\u3001\u904e\u7a0b\u3001\u7522\u51fa\u3001\u6210\u679c\u3002<\/td>\n<\/tr>\n
Kraiger,Ford & Salas(1993)<\/td>\n\u5b78\u7fd2\u5c64\u6b21\u6a21\u578b<\/td>\n\u5c0d\u8a8d\u77e5\u3001\u6280\u80fd\u3001\u60c5\u611f\u7684\u5b78\u7fd2\u5c64\u6b21\uff0c\u63d0\u51fa\u4e0d\u540c\u7684\u8a55\u4f30\u65b9\u6cd5\u3002<\/td>\n<\/tr>\n
Kaufman & Keller(1994)<\/td>\n\u4e94\u5c64\u7d1a\u8a55\u91cf<\/td>\n\u555f\u52d5\u8a55\u4f30\uff08enabling\uff09\u3001\u53cd\u61c9\u8a55\u4f30\uff08reaction\uff09\u3001\u5b78\u7fd2\u8a55\u4f30\uff08acquisition\uff09\u3001\u61c9\u7528\u8a55\u4f30(application)\u3001\u7d44\u7e54\u6210\u679c\u8a55\u4f30\uff08organizationoutput\uff09\u3001\u793e\u6703\u6210\u6548\u8a55\u4f30\uff08societal outcome\uff09\u3002<\/td>\n<\/tr>\n
Holton(1996)<\/td>\n\u8a55\u4f30\u7814\u7a76\u8207\u8861\u91cf\u6a21\u578b<\/td>\n\u4ee5\u52d5\u6a5f\u8981\u4ef6\u3001\u74b0\u5883\u8981\u4ef6\u3001\u80fd\u529b\u8981\u4ef6\u8207\u7d50\u679c\u95dc\u4fc2\u8a55\u91cf\u3002<\/td>\n<\/tr>\n
Phillips(1996)<\/td>\nROI \u6a21\u578b<\/td>\n\u8a13\u7df4\u5f8c\u5de5\u4f5c\u4e0a\u61c9\u7528\uff0c\u7d44\u7e54\u6548\u76ca\uff0c\u6295\u8cc7\u5831\u916c\u7387\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u00a0\u8cc7\u6599\u4f86\u6e90\uff1a\u6c5f\u589e\u5e38\uff082013\uff09<\/span><\/p>\n

 <\/p>\n

\u773e\u591a\u5b78\u8005\u63d0\u51fa\u7684\u7406\u8ad6\u4e2d\uff0c\u6700\u5ee3\u70ba\u5f15\u7528\u8005\uff0c\u70baKirpatrick\u6559\u6388\u7684\u8a13\u7df4\u6210\u6548\u8a55\u4f30\u7406\u8ad6\uff08Kirpatrick,1959\uff09\u3002\u7531\u65bc\u570b\u5bb6\u8a13\u7df4\u54c1\u8cea\u8a55\u6838\u7cfb\u7d71\u5c0d\u8a13\u7df4\u6210\u679c\u7684\u8a55\u6838\u8981\u6c42\uff0c\u4e3b\u8981\u70baKirpatrick\u56db\u5c64\u6b21\u6a21\u578b\u70ba\u4e3b\uff0c\u800c\u4e14\u6211\u570b\u52de\u52d5\u90e8\u52de\u5c0d\u7acb\u767c\u5c55\u7f72\u6240\u63a1\u7528\u63a8\u5ee3\u5230\u570b\u5167\u5404\u7522\u696d\u7684\u8a13\u7df4\u8a55\u4f30\u6a21\u5f0f\u53ca\u65b9\u6cd5\uff0c\u4e5f\u5f15\u7528Kirpatrick\u7684\u8a13\u7df4\u8a55\u4f30\u6a21\u5f0f\uff0c\u6545\u672c\u7814\u7a76\u5728\u8a13\u7df4\u8a55\u4f30\u7406\u8ad6\u7576\u4e2d\uff0c\u9078\u64c7Kirpatrick\u4e4b\u8a13\u7df4\u8a55\u9451\u6a21\u578b\u63d0\u51fa\u63a2\u8a0e\u3002<\/span><\/p>\n

\u4e09\u3001Kirpatrick\u8a13\u7df4\u6210\u6548\u8a55\u9451\u6a21\u578b<\/span><\/p>\n

\u5a01\u65af\u5eb7\u8f9b\u5927\u5b78Kirpatrick\u6559\u6388\u65bc1959\u5e74\u63d0\u51fa\u4e4b\u8a13\u7df4\u8a55\u4f30\u7406\u8ad6\uff0c\u5c07\u8a13\u7df4\u6210\u6548\u7684\u8a55\u4f30\u5206\u70ba\u56db\u500b\u5c64\u6b21\u767c\u5c55\u800c\u4f86\uff0c\u5206\u5225\u662f\uff08\u8d99\u4f69\u5982\uff0c2010\uff09\uff1a <\/span>
\n\uff08\u4e00\uff09\u53cd\u61c9\u5c64\u6b21\uff08reaction level\uff09<\/span><\/p>\n

\u7531\u53d7\u8a13\u8005\u5b9a\u7fa9\u5c0d\u8a13\u7df4\u8ab2\u7a0b\u4e4b\u300c\u611b\u597d\u300d\u53ca\u300c\u611f\u53d7\u300d\uff0c\u4e3b\u8981\u662f\u8a55\u4f30\u53d7\u8a13\u8005\u5c0d\u65bc\u8a13\u7df4\u65b9\u6848\u4e4b\u53cd\u61c9\uff0c\u5305\u62ec\u5c0d\u8ab2\u7a0b\u8a2d\u8a08\u3001\u8b1b\u5e2b\u5c08\u696d\u53ca\u614b\u5ea6\u3001\u6559\u5b78\u65b9\u6cd5\u7b49\u7684\u6eff\u610f\u7a0b\u5ea6\uff0c\u6b64\u5c64\u6b21\u5373\u70ba\u672c\u6a21\u5f0f\u4e4b\u300c\u6559\u80b2\u8a13\u7df4\u6eff\u610f\u5ea6\u300d\u3002<\/span><\/p>\n

\uff08\u4e8c\uff09\u5b78\u7fd2\u5c64\u6b21\uff08learning level\uff09<\/span><\/p>\n

\u5b9a\u7fa9\u70ba\u300c\u539f\u7406\u3001\u4e8b\u5be6\u3001\u53d7\u8a13\u8005\u7406\u89e3\u548c\u5438\u6536\u5230\u7684\u6280\u5de7\u300d\uff0c\u5373\u662f\u53d7\u8a13\u8005\u662f\u5426\u56e0\u70ba\u63a5\u53d7\u8a13\u7df4\u800c\u7372\u5f97\u6709\u95dc\u7684\u77e5\u8b58\u3001\u6280\u80fd\uff0c\u6b64\u5c64\u6b21\u53ca\u70ba\u672c\u6a21\u5f0f\u4e4b\u300c\u500b\u4eba\u624d\u80fd\u589e\u9032\u7a0b\u5ea6\u300d\u3002<\/span><\/p>\n

\uff08\u4e09\uff09\u884c\u70ba\u5c64\u6b21\uff08behavior level\uff09<\/span><\/p>\n

\u5b9a\u7fa9\u70ba\u300c\u4f7f\u7528\u5728\u5de5\u4f5c\u4e0a\u7684\u5de5\u4f5c\u65b9\u5f0f\u53ca\u6280\u5de7\u300d\uff0c\u5373\u662f\u8a55\u4f30\u53d7\u8a13\u8005\u65bc\u8a13\u7df4\u5f8c\u884c\u70ba\u6539\u5584\u7684\u7a0b\u5ea6\uff0c\u76ee\u7684\u5728\u91cf\u6e2c\u53d7\u8a13\u8005\u5c07\u8a13\u7df4\u4e2d\u6240\u5b78\u7fd2\u7684\u5167\u5bb9\u5e36\u56de\u5de5\u4f5c\u5d17\u4f4d\uff0c\u4e5f\u5c31\u662f\u8a55\u4f30\u5b78\u7fd2\u8f49\u79fb\u5c0d\u5be6\u969b\u5de5\u4f5c\u7684\u5f71\u97ff\u7a0b\u5ea6\uff0c\u6b64\u5c64\u6b21\u5373\u70ba\u672c\u6a21\u5f0f\u4e4b\u300c\u5be6\u969b\u5de5\u4f5c\u61c9\u7528\u6210\u6548\u300d\u3002<\/span><\/p>\n

\uff08\u56db\uff09\u7d50\u679c\u5c64\u6b21\uff08results level\uff09<\/span><\/p>\n

\u5b9a\u7fa9\u70ba\u300c\u6559\u80b2\u8a13\u7df4\u5c0d\u7d44\u7e54\u7e3e\u6548\u4e4b\u5f71\u97ff\u300d\uff0c\u5373\u662f\u8a55\u4f30\u5be6\u65bd\u6559\u80b2\u8a13\u7df4\u4e4b\u5f8c\u5c0d\u65bc\u7d44\u7e54\u7e3e\u6548\u7684\u5f71\u97ff\u6548\u679c\uff0c\u9019\u4e00\u65b9\u9762\u7684\u6210\u679c\u4e00\u822c\u6b78\u985e\u70ba\u6210\u672c\u7684\u6e1b\u5c11\u3001\u6d41\u52d5\u7387\u53ca\u66e0\u8077\u6e1b\u5c11\u3001\u62b1\u6028\u6e1b\u5c11\u3001\u751f\u7522\u54c1\u8cea\u548c\u91cf\u7684\u589e\u52a0\u548c\u6539\u5584\u58eb\u6c23\u7b49\u3002<\/span><\/p>\n

\u9019\u56db\u500b\u5c64\u6b21\u662f\u4ee5\u9023\u7e8c\u7684\u65b9\u5f0f\u4f86\u8a55\u4f30\u6210\u6548\uff0c\u6bcf\u4e00\u500b\u5c64\u6b21\u7686\u6709\u5176\u91cd\u8981\u6027\uff0c\u7576\u8a55\u4f30\u904e\u7a0b\u5f9e\u4e00\u500b\u5c64\u6b21\u63a8\u79fb\u81f3\u4e0b\u4e00\u500b\u5c64\u6b21\u6642\uff0c\u8a55\u4f30\u7684\u904e\u7a0b\u5c31\u8d8a\u8cbb\u6642\u8207\u56f0\u96e3\uff0c\u4f46\u540c\u6642\u4e5f\u589e\u52a0\u4e86\u8a55\u4f30\u7684\u50f9\u503c\uff08Kirpatrick,1959\uff09\u3002<\/span><\/p>\n

\u6c5f\u589e\u5e38\uff082013\uff09\u8a8d\u70ba\uff0c\u5728\u8a72\u6a21\u5f0f\u4e2d\uff0c\u53cd\u61c9\u5c64\u6b21\uff08level 1\uff09\u53ca\u5b78\u7fd2\u5c64\u6b21\uff08level 2\uff09\u80fd\u5728\u8a13\u7df4\u5f8c\u7acb\u5373\u8a55\u9451\uff0c\u4ee5\u77ad\u89e3\u53d7\u8a13\u8005\u7684\u6eff\u610f\u5ea6\u8207\u5438\u6536\u5230\u65b0\u77e5\u8b58\u8207\u6280\u80fd\u7684\u7a0b\u5ea6\uff0c\u81f3\u65bc\u884c\u70ba\u5c64\u6b21\uff08level 3\uff09\u53ca\u7d50\u679c\u5c64\u6b21\uff08level 4\uff09\u5247\u662f\u8a13\u7df4\u5f8c1\uff5e3\u500b\u6708\u5f8c\u7684\u8a55\u9451\uff0c\u4ee5\u77ad\u89e3\u53d7\u8a13\u8005\u662f\u5426\u80fd\u5c07\u6240\u5b78\u7fd2\u7684\u65b0\u77e5\u8b58\u8207\u65b0\u6280\u80fd\u61c9\u7528\u65bc\u5de5\u4f5c\u4e0a\u4e26\u63d0\u5347\u7e3e\u6548\u3002\u8a13\u7df4\u9077\u79fb\u6642\u53d7\u8a13\u8005\u4e00\u7a2e\u300c\u884c\u70ba\u6e96\u5099\u300d\u5230\u300c\u884c\u70ba\u7522\u51fa\u300d\u7684\u6574\u500b\u904e\u7a0b\u3002Kirpatrick\u56db\u5c64\u6b21\u8a55\u9451\u6a21\u5f0f\u53ca\u8a55\u4f30\u5de5\u5177\u8aaa\u660e\u5982\u88683-1\u3002<\/span><\/p>\n

\u88683-1 Kirkpatrick \u56db\u5c64\u6b21\u8a55\u9451\u6a21\u5f0f\u53ca\u8a55\u4f30\u5de5\u5177<\/span><\/p>\n\n\n\n\n\n\n\n
\u5c64\u6b21<\/span><\/td>\n\u8a55\u9451\u5de5\u5177<\/span><\/td>\n\u8a55\u9451\u76ee\u7684<\/span><\/td>\n<\/tr>\n
\u5c64\u6b21\u4e00
\n\u53cd\u61c9<\/span><\/td>\n		\u554f\u5377\u3001\u7fa4\u9ad4\u6216\u500b\u4eba\u9762\u8a66\u3001\u7126\u9ede\u7fa4\u9ad4\u3002<\/span><\/td>\n1.\u53d7\u8a13\u8005\u7684\u6eff\u610f\u7a0b\u5ea6\u6703\u5c0d\u5b78\u7fd2\u6c23\u6c1b\u9020\u6210\u4e00\u5b9a<\/span>\u7a0b\u5ea6\u7684\u5f71\u97ff\u3002
\n2.\u8861\u91cf\u53d7\u8a13\u8005\u5c0d\u53c3\u8207\u8a13\u7df4\u7684\u5fc3\u5f97\u8207\u611f\u53d7\u3002
\n<\/span><\/td>\n<\/tr>\n
\u5c64\u6b21\u4e8c
\n<\/span>\u5b78\u7fd2<\/span><\/td>\n		\u524d\u5f8c\u6e2c\u3001\u6a21\u64ec\u3001\u5be6\u4f5c\u3001\u5fc3\u5f97\u5831\u544a\u3002<\/span><\/td>\n1.\u5b78\u6703\u4e86\u4ec0\u9ebc\u77e5\u8b58\u3002<\/span>
\n2.\u767c\u5c55\u6216\u6539\u5584\u4e86\u4ec0\u9ebc\u6a23\u7684\u6280\u8853\u3002
\n3.\u6539\u8b8a\u4e86\u4ec0\u9ebc\u614b\u5ea6\u3002
\n<\/span><\/td>\n<\/tr>\n
\u5c64\u6b21\u4e09
\n\u884c\u70ba<\/span><\/td>\n		\u9762\u8ac7\u3001\u89c0\u5bdf\u6cd5\u3001\u884c\u70ba\u6aa2\u9a57\u8868\u3001\u8ab2\u5f8c\u554f\u5377\u3001\u5b78\u54e1\u884c\u52d5\u8a08\u756b\u3001\u4eba\u4e8b\u8003\u6838\u6cd5\u3001\u7e3e\u6548\u8861\u91cf\u3002<\/span><\/td>\n1.\u5b78\u54e1\u6709\u610f\u9858\u60f3\u6539\u8b8a\u3002
\n2.\u5b78\u54e1\u5fc5\u9808\u77e5\u9053\u61c9\u8a72\u505a\u4e9b\u4ec0\u9ebc\u53ca\u53bb\u505a\u3002
\n3.\u5b78\u54e1\u5fc5\u9808\u5728\u6b63\u5411\u7684\u5de5\u4f5c\u6c23\u6c1b\u4e2d\u5de5\u4f5c\u3002
\n4.\u5b78\u54e1\u7684\u884c\u70ba\u6539\u8b8a\uff0c\u5fc5\u9808\u88ab\u6fc0\u52f5\u3002<\/span><\/td>\n<\/tr>\n
\u5c64\u6b21\u56db
\n<\/span>\u7d50\u679c<\/span><\/td>\n		\u6210\u672c-\u6548\u76ca\u5206\u6790\u3001\u8a08\u7b97\u8a13\u7df4\u6210\u672c\u548c\u50f9\u503c\uff08\u5229\u7528\u63a7\u5236\u7d44\u3001\u5be6\u9a57\u7d44\uff09\u3001\u7126\u9ede\u7fa4\u9ad4\u3001\u73fe\u5834\u6210\u679c\u6e2c\u5b9a\u6cd5\u3001\u7d93\u71df\u7d9c\u5408\u8a55\u4f30\u6cd5\u3002<\/span><\/td>\n\u5206\u6790\u8a13\u7df4\u6210\u679c\u5c0d\u7d44\u7e54\u4e4b\u6539\u5584\u8207\u8ca2\u737b\u7a0b\u5ea6\uff0c\u5176<\/span>\u4e2d\u5305\u62ec\u4e86\u7522\u91cf\u589e\u52a0\u3001\u54c1\u8cea\u984c\u6607\u3001\u6210\u672c\u964d\u4f4e\u3001<\/span>\u92b7\u552e\u91cf\u589e\u52a0\u3001\u5229\u6f64\u589e\u52a0\u3001\u610f\u5916\u4e8b\u6545\u964d\u4f4e\u3001\u54e1<\/span>\u5de5\u96e2\u8077\u7387\u964d\u4f4e\u3001\u54e1\u5de5\u58eb\u6c23\u63d0\u9ad8\u6216\u662f\u6295\u8cc7\u5831\u916c<\/span>\u7387\u589e\u52a0\u7b49\u7b49\u3002<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u8cc7\u6599\u4f86\u6e90\uff1a\u6c5f\u589e\u5e38\uff082013\uff09<\/span><\/p>\n

\u845b\u5efa\u57f9\uff082007\uff09\u6307\u51fa\uff0c\u8a13\u7df4\u7684\u76ee\u7684\u5728\u65bc\u770b\u5230\u7d50\u679c\u7522\u51fa\uff0c\u4f46\u662f\u6709\u6642\u8a13\u7df4\u5c0d\u7d50\u679c\u7684\u5f71\u97ff\u7a0b\u5ea6\u662f\u96e3\u4ee5\u638c\u63e1\u7684\u3002\u7136\u800c\uff0c\u8a13\u7df4\u4eba\u54e1\u5728\u8a2d\u8a08\u8a13\u7df4\u6642\uff0c\u4ecd\u61c9\u5f9e\u77ad\u89e3\u7d44\u7e54\u6b32\u9054\u6210\u7684\u7d50\u679c\u8457\u624b\uff0c\u518d\u6c7a\u5b9a\u4f55\u7a2e\u884c\u70ba\u53ef\u4ee5\u9054\u5230\u9019\u4e9b\u7d50\u679c\uff0c\u9032\u800c\u5206\u6790\u8981\u6709\u9019\u4e9b\u884c\u70ba\u6240\u9700\u5177\u5099\u7684\u614b\u5ea6\u3001\u77e5\u8b58\u53ca\u6280\u5de7\u3002\u6700\u5f8c\u518d\u8996\u73fe\u6cc1\u5c07\u8a13\u7df4\u7684\u76ee\u6a19\u8a2d\u5b9a\u5728\u7d50\u679c\u3001\u884c\u70ba\u6216\u662f\u5b78\u7fd2\u7684\u5c64\u6b21\u3002<\/span><\/p>\n

\u6b64\u5916\uff0cKirpatrick\uff081994\uff09\u5c0d\u8a13\u7df4\u6210\u6548\u7684\u91cd\u8981\u6027\u4ea6\u63d0\u51fa\u4e09\u9805\u7406\u7531\u4f86\u8aaa\u660e\uff1a<\/span><\/p>\n

1.\u8a13\u7df4\u6210\u6548\u53ef\u4ee5\u8b49\u5be6\u8a13\u7df4\u6210\u679c\u5c0d\u65bc\u7d44\u7e54\u76ee\u6a19\u9054\u6210\u4e4b\u8ca2\u737b\uff0c\u4e26\u652f\u6301\u8a13\u7df4\u90e8\u9580\u7e7c\u7e8c\u5b58\u5728\u7684\u7406\u7531\u3002<\/span><\/p>\n

2.\u8a13\u7df4\u6210\u6548\u53ef\u4ee5\u4f5c\u70ba\u5224\u5b9a\u8a13\u7df4\u6d3b\u52d5\u662f\u5426\u6301\u7e8c\u8fa6\u7406\u7684\u91cd\u8981\u4f9d\u64da\u3002<\/span><\/p>\n

3.\u7d93\u7531\u8a13\u7df4\u6210\u6548\u7684\u8a55\u4f30\u53ef\u4ee5\u7372\u5f97\u5982\u4f55\u6539\u9032\u672a\u4f86\u8a13\u7df4\u6d3b\u52d5\u4e4b\u8a0a\u606f\u3002<\/span><\/p>\n

\u7d9c\u5408\u4e0a\u8ff0\u6587\u737b\u6240\u8ff0\uff0c\u8a13\u7df4\u6210\u6548\u7684\u8a55\u4f30\u80fd\u77ad\u89e3\u6559\u80b2\u8a13\u7df4\u5728\u898f\u5283\u3001\u8a2d\u8a08\u8207\u57f7\u884c\u904e\u7a0b\u4e2d\uff0c\u662f\u5426\u6709\u9054\u6210\u7d44\u7e54\u6240\u671f\u5f85\u4e4b\u76ee\u6a19\uff0c\u53d7\u8a13\u8005\u7684\u884c\u70ba\u6539\u5584\u662f\u5426\u5982\u9810\u671f\uff0c\u53d7\u8a13\u8005\u65bc\u8a13\u7df4\u4e2d\u6240\u5b78\u7fd2\u7684\u77e5\u8b58\u3001\u6280\u8853\u8207\u614b\u5ea6\u662f\u5426\u8207\u8ab2\u7a0b\u898f\u5283\u8a2d\u8a08\u76f8\u7b26\uff0c\u77ad\u89e3\u53d7\u8a13\u8005\u5c0d\u65bc\u8ab2\u7a0b\u7684\u6eff\u610f\u5ea6\u53ef\u77e5\u6089\u8ab2\u7a0b\u898f\u5283\u662f\u5426\u7b26\u5408\u8a13\u7df4\u9700\u6c42\u3002\u6240\u4ee5\u8a13\u7df4\u6210\u6548\u8a55\u4f30\u4e0d\u50c5\u53ef\u4ee5\u8a55\u50f9\u8a13\u7df4\u6295\u5165\u8207\u7522\u51fa\u4e4b\u76f8\u95dc\u6027\uff0c\u4ea6\u80fd\u8868\u73fe\u51fa\u8a13\u7df4\u55ae\u4f4d\u8fa6\u7406\u6559\u80b2\u8a13\u7df4\u7684\u80fd\u529b\u3002<\/span><\/p>\n

\u56db\u3001\u8a13\u7df4\u6a5f\u69cb\u5728\u8a13\u7df4\u6210\u6548\u8a55\u4f30\u5be6\u52d9\u4e0a\u7684\u6311\u6230<\/span><\/p>\n

\u8a13\u7df4\u6a5f\u69cb\u5728\u8a13\u7df4\u6210\u679c\u8a55\u4f30\u5be6\u969b\u64cd\u4f5c\u4e0a\uff0c\u53cd\u61c9\u8a55\u4f30\u5927\u591a\u6703\u4ee5\u6eff\u610f\u5ea6\u8abf\u67e5\u8868\u4f86\u64cd\u4f5c\uff1b\u800c\u5b78\u7fd2\u8a55\u4f30\u6703\u4ee5\u7b46\u8a66\u3001\u5be6\u969b\u64cd\u4f5c\u6e2c\u9a57\u6216\u64b0\u5beb\u5b78\u7fd2\u5fc3\u5f97\u7b49\u65b9\u5f0f\u4f86\u64cd\u4f5c\u3002L1\uff5eL2\u7684\u64cd\u4f5c\u96e3\u5ea6\u4e0d\u9ad8\uff0c\u5927\u591a\u8a13\u7df4\u6a5f\u69cb\u4e5f\u90fd\u80fd\u6709\u8868\u55ae\u3001\u6d41\u7a0b\u53ca\u5236\u5ea6\u4f86\u57f7\u884c\uff0c\u5728\u6b64\u5169\u5c64\u6b21\u7684\u8a55\u6838\u662f\u4e0d\u6703\u6709\u554f\u984c\u7684\u3002\u7136\u800c\u5c0d\u65bcL3\uff5eL4\u7684\u8a13\u7df4\u6210\u6548\u8a55\u4f30\u5c31\u6703\u906d\u9047\u6311\u6230\uff0c\u884c\u70ba\u8a55\u4f30\u82e5\u4ee5\u64b0\u5beb\u884c\u52d5\u8a08\u756b\u7684\u65b9\u5f0f\u4f86\u9032\u884c\uff0c\u7136\u800c\u5176\u884c\u70ba\u6a21\u5f0f\u6539\u8b8a\u7684\u9a57\u8b49\u5fc5\u9808\u5be6\u65bd\u8ab2\u5f8c\u8ffd\u8e64\uff0c\u82e5\u50c5\u80fd\u5c0d\u6388\u8ab2\u5b78\u54e1\u8a2a\u8ac7\uff0c\u5176\u4fe1\u5ea6\u662f\u53d7\u5230\u8cea\u7591\u7684\uff0c\u6a5f\u69cb\u6709\u6642\u6703\u60f3\u8981\u5c0d\u5b78\u54e1\u7684\u4e3b\u7ba1\u4f5c\u8a2a\u8ac7\uff0c\u4f46\u90e8\u4efd\u5b78\u54e1\u53c3\u8207\u8a13\u7df4\u6a5f\u69cb\u4e4b\u8a13\u7df4\u8ab2\u7a0b\u4e26\u4e0d\u9858\u610f\u8b93\u516c\u53f8\u4e3b\u7ba1\u77e5\u6089\uff0c\u6545\u6b64\u65b9\u6848\u5be6\u65bd\u7d50\u679c\u6703\u53d7\u9650\uff0c\u5c0d\u65bc\u884c\u70ba\u8a55\u4f30\u5c31\u589e\u52a0\u4e86\u96e3\u5ea6\u3002\u53e6\u5916\uff0c\u5728\u7d50\u679c\u8a55\u4f30\u7684\u90e8\u4efd\u4ea6\u96e3\u4ee5\u8ffd\u8e64\u5b78\u54e1\u500b\u4eba\u5de5\u4f5c\u7e3e\u6548\u53ca\u516c\u53f8\u5718\u968a\u7e3e\u6548\u4e4b\u5f71\u97ff\u3002\u56e0\u6b64\uff0c\u8a13\u7df4\u6a5f\u69cb\u5728\u8a13\u7df4\u6210\u6548\u8a55\u4f30L3\uff5eL4\u7684\u5448\u73fe\u4e0a\u5c31\u6703\u7522\u751f\u5f88\u5927\u7684\u6311\u6230\u3002 <\/span>
\n\u4e94\u3001\u8a13\u7df4\u6a5f\u69cb\u5be6\u65bd\u8a13\u7df4\u8a55\u4f30\u4e4b\u5efa\u8b70<\/span><\/p>\n

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1.\u53cd\u61c9\u8a55\u4f30\u8207\u5b78\u7fd2\u8a55\u4f30\u4e4b\u904b\u7528\uff1a\u5927\u591a\u8a13\u7df4\u6a5f\u69cb\u80fd\u5728L1\u53caL2\u7684\u7d50\u679c\u4f5c\u7d71\u8a08\u53ca\u5206\u6790\uff0c\u7136\u800c<\/span>
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\u516d\u3001\u7d50\u8a9e\uff1a<\/span>
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1.\u4e2d\u6587\u90e8\u4efd<\/span><\/p>\n

\u6c5f\u589e\u5e38(2013)\u3002\u8a13\u7df4\u54c1\u8cea\u7cfb\u7d71\u5c0d\u8a13\u7df4\u7e3e\u6548\u4e4b\u5f71\u97ff\u2014\u4ee5\u8a13\u7df4\u9077\u79fb\u8207\u5b78\u7fd2\u52d5\u6a5f\u70ba\u4e2d\u4ecb\u8b8a\u9805\u3002\u672a\u51fa\u7248\u4e4b\u535a\u58eb\u8ad6\u6587\uff0c\u570b\u7acb\u81fa\u5317\u79d1\u6280\u5927\u5b78\u6280\u8853\u53ca\u8077\u696d\u6559\u80b2\u7814\u7a76\u6240\uff0c\u53f0\u5317\u5e02\u3002<\/span><\/p>\n

\u845b\u5efa\u57f9(2007)\u3002\u8a13\u7df4\u54c1\u8cea\u3001\u7d44\u7e54\u627f\u8afe\u8207\u7d44\u7e54\u7e3e\u6548\u95dc\u806f\u6027\u4e4b\u7814\u7a76\u3002\u672a\u51fa\u7248\u4e4b\u535a\u58eb\u8ad6\u6587\uff0c\u570b\u7acb\u53f0\u7063\u5e2b\u7bc4\u5927\u5b78\u5de5\u696d\u79d1\u6280\u6559\u80b2\u5b78\u7cfb\uff0c\u53f0\u5317\u5e02\u3002<\/span><\/p>\n

\u8d99\u4f69\u5982(2010)\u3002\u6211\u570b\u8077\u696d\u8a13\u7df4\u6548\u76ca\u8a55\u4f30\u4e4b\u7814\u7a76-\u4ee5\u4e2d\u5f70\u6295\u5340\u7522\u696d\u4eba\u624d\u6295\u8cc7\u65b9\u6848\u70ba\u4f8b\u3002\u672a\u51fa\u7248\u4e4b\u78a9\u58eb\u8ad6\u6587\uff0c\u4e9e\u6d32\u5927\u5b78\u8cc7\u8a0a\u5de5\u7a0b\u5b78\u7cfb\u5728\u8077\u5c08\u73ed\uff0c\u53f0\u4e2d\u7e23\u3002<\/span><\/p>\n

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DeSimone, R. L., Werner, J. M., & Harris, D. M.(1998).Human resource development. The Dryden press.<\/span><\/p>\n

Kalpana, P., & Bhuvaneswari, T.(2011).A contemplation of training descision support system, International Journal on Computer Science and Engineering,3(4),1491-1496.<\/span><\/p>\n

Kearns, P.(2005). Evaluating the ROI from learning: how to develop<\/span><\/p>\n

value-based training. London: Chartered Institute of Personnel and Development.<\/span><\/p>\n

Kirkpatrick,D.L.(1959).Technique for evaluation program, Training and<\/span><\/p>\n

Development Fournal,13(11).21-26.<\/span>
\nKirkpatrick,D.L.(1994).Evaluating training programs:The four levels. San Francisco. CA:Berrett-Koehler.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

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